SUHMAN Service & Support

SERVICE

End-to-end service for your mobile crushing & screening projects – from pre-sales consulting and solution design to on-site commissioning, operator training, spare parts and financing, SUHMAN stays with you before, during and long after the sale.
HOMEService

SERVICE CONTENT

  • Pre-Sales Service

    Provide professional technical consultation, fully understand your raw material, capacity target, final sizes and site conditions, and then design a reasonable, efficient and cost-effective mobile crushing & screening solution.
    01
  • On-Site Installation & Training

    Provide door-to-door installation service. Our professional technical team is responsible for on-site installation, commissioning of the whole line and training of your operators to ensure safe, stable and efficient operation from day one.
    02
  • After-Sales Support

    Provide regular follow-up service, help you optimize daily maintenance and wear parts management, and quickly analyze and solve equipment problems fed back from the site to reduce downtime and keep your production on schedule.
    03

Complete project solutions and flexible equipment leasing.

Our mobile crushing and screening equipment is widely used in engineering construction, mining, urban infrastructure and solid waste recycling. By moving the plant closer to the material, we help customers cut hauling costs, improve aggregate quality and accelerate project completion.
  • R&D Team

    SUHMAN products adopt advanced Austrian technology and are combined with local application experience. We introduce globally trusted core components, focus on high reliability and adapt the design to abrasive stone, hard rock and demanding site conditions.
  • Engineering Team

    Our experienced engineers provide full project support – process design, layout optimization, on-site commissioning and operation guidance – to help you reach the designed capacity and product gradation as quickly as possible.
  • Service Team

    We have a complete customer service system to provide all-round and timely support, respond quickly to your questions, coordinate spare parts and field service, and continuously improve your equipment uptime and return on investment.
250 TPH Mobile Crushing & Screening Plant for Granite

SERVICE PROCESS

  • 01.

    Consultation & Communication

    Provide technical consultation on process flow, equipment configuration, site layout and investment budgeting according to your actual material, capacity and project schedule.
  • 02.

    Tailored Solution

    Customize the plant configuration according to your material characteristics, required capacities and final sizes, and provide free layout drawings and construction plans to support your internal decision-making.
  • 03.

    Model Selection

    Help you select suitable crushers, screens, conveyors, power units and optional configurations to balance performance, operating cost and future expansion space.

  • 04.

    Installation & Commissioning

    Provide on-site installation, alignment and commissioning of the whole line, check key parameters and operating data to ensure that the plant reaches the designed capacity and product quality.
  • 05.

    Spare Parts Service

    Supply original spare and wear parts in time, support planned shutdowns and emergency orders, and help you keep the production line running safely and stably.
  • 06.

    Maintenance & Inspection

    Provide regular inspection and maintenance guidance, share best practices for lubrication and wear parts replacement, and offer free repair service within the warranty period according to the service agreement.

SUHMAN Mobile Crusher Project Case Studies

Stable spare parts supply for continuous production.

With modern production facilities and optimized processes, we can supply key spare and wear parts quickly and with consistent quality, helping you align maintenance plans with your production schedule.
  • Spare Parts Warehouses

    Multiple spare parts warehouses and sufficient stock of critical components ensure safe and stable operation. Fast logistics reduce the risk of unexpected shutdown losses.
  • Consumption Assessment

    Provide accurate assessment of spare and wear parts consumption, help you prepare reasonable inventory and ensure smooth implementation of your production plan.
  • Fast Supply

    Rapid supply of high-quality spare parts keeps your production line running continuously, shortens downtime and improves the overall profitability of your crushing project.
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AFTER-SALES SERVICE

SUHMAN adheres to the service philosophy of integrity and customer first. Besides high-performance equipment and professional solutions, we provide considerate pre-sales and after-sales technical services – from project consultation, site inspection and sample analysis to solution design, installation, commissioning, operation guidance and maintenance – to help you solve problems in time and keep your plant running reliably for the long term.
  • 01.

    Engineer Team
    SUHMAN has skilled and experienced after-salesengineers, who can timely provide satisfactorysolutions to customers.
  • 02.

    Online Support
    We will set up a wechat or WhatsApp group for each customer. If you have any questions, you can feedback at any time. We will provide you with uninterrupted service.
  • 03.

    Maintenance Service
    We have a professional maintenance team, during the warranty period, we will provide repair services for the damage caused by human causes. The company can repair or replace any problem or damage caused by non-human causes.
  • 04.

    Installation Services
    We provide complete installation services for customers regarding site leveling, foundation drawing inspection, construction progress, team planning, installation instruction and commissioning to ensure smooth operation of production lines.
  • 01 What equipment is recommended for crushing stones with high hardness?
    We recommend using a combination of jaw crushers, cone crushers, and screening machines, which have high crushing output, good particle size for discharge, and can commonly screen out four types of building aggregates, making screening more efficient.
  • 02 Does it support customization?
    Of course, customization is supported. Customers can customize the size of the sieve discharge hole according to their needs for building aggregates. The conventional discharge sizes are 0-5mm, 5-10mm, 10-20mm, 20-35mm.
  • 03 Whether to recruit distributors or agents?
    Yes, of course. We sincerely invite you to be our agents.
  • 04 What is the minimum order quantity(MOQ)?
    1 unit

Still have questions about service or other issues?

Tell us about your material, capacity and project schedule, and our team will propose a suitable service and support plan. Contact us now and we will reply within 24–48 hours.
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